The Computer Telephony Integration Toolkit

The Computer Telephony Integration ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to implement Computer Telephony Integration in your organization with 4 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Computer Telephony Integration by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Computer Telephony Integration toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $23.93 Get it now for just $13.4 ! Save $10.53 (44%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Computer Telephony Integration and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Computer Telephony Integration approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Computer Telephony Integration Toolkit Includes the following 4 resources:
1.File: service v4.doc – Summary: Without this single point of contact an organisation would face major losses in time spent on looking for ways to fix issues and get help. Wordcount: 508
2.File: Service Operation Functions Fact Sheet.doc – Summary: As the custodian of technical knowledge and expertise related to managing the IT Infrastructure, the Technical Management function provides detailed technical skills and resources needed to support the ongoing operation of the IT Infrastructure. Wordcount: 1627
3.File: service v5.0.pdf – Summary: The Service Desk is a single point of contact (SPOC) for end-users who need help. Wordcount: 655
4.File: factsheets in progress.doc – Summary: As soon as the diagnosis is complete, and particularly where a workaround has been found (even though it may not be a permanent resolution), a Known Error Record must be raised and placed in the KEDB �so if further incidents or problems arise, they can be identified and the service restored more quickly. Wordcount: 15687
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Computer Telephony Integration.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Computer Telephony Integration toolkit:
1. Contains 4 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Computer Telephony Integration
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Computer Telephony Integration toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $23.93 Get it now for just $13.4 ! Save $10.53 (44%)
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