The Disaster Recovery Toolkit

The Disaster Recovery ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Disaster Recovery in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Disaster Recovery by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Disaster Recovery and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Disaster Recovery approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Disaster Recovery Toolkit Includes the following 30 resources:
1.File: 9781486476763_txt.pdf – Summary: As you may well already be aware, a number of high-profile experts (including those who work in or alongside some very well-known companies like Microsoft, Apple, Google, etc) are anticipating an industry-wide shift toward cloud computing at some very near point in the future; meaning, cloud technologies might replace the traditional IT model entirely. Wordcount: 46407
2.File: 05 Reciprocal Arrangements.doc – Summary: The service will only be provided if the office of the client is not capable of being used to provide an equivalent service. << include reasons why this could be the case, i.e. flood, fired etc. Wordcount: 3300
3.File: 07 Salvage Plan Template.doc – Summary: As a customer, you can use the document AS IS, or modify the document to align with the goals, objectives, and guiding principles of your organization. Wordcount: 938
4.File: 03 IT Risk Assessment Planning.doc – Summary: In IT service management, all the planning, design specifications, testing, and monitoring can be applied to ensure that the service can be delivered safely and effectively to the customer under known and controlled conditions; however, there is always an element of uncertainty to beware. Wordcount: 1513
5.File: 06 Risk Assessment Questionnaire.doc – Summary: In IT service management, all the planning, design specifications, testing, and monitoring can be applied to ensure that the service can be delivered safely and effectively to the customer under known and controlled conditions; however, there is always an element of uncertainty to beware. Wordcount: 2229
6.File: 01 Information Security Policy.doc – Summary:  Contractual Documentation Preparing Terms and Conditions of Employment Using Non-Disclosure Agreements (Staff and Third Party) Misuse of Organization Stationery Lending Keys to Secure Areas to Others Lending Money to Work Colleagues Complying with Information Security Policy Establishing Ownership of Intellectual Property Rights Employing/Contracting New Staff Contracting with External Suppliers/other Service Providers Employees’ Responsibility to Protect Confidentiality of Data Confidential Personnel Data Respecting Privacy in the Workplace Handling Confidential Employee Information Giving References on Staff Checking Staff Security Clearance Sharing Employee Information with Other Employees Sharing Personal Salary Information Personnel Information Security Responsibilities Using the Internet in an Acceptable Way Keeping Passwords/PIN Numbers Confidential Sharing Organization Information with Other Employees Signing for the Delivery of Goods Signing for Work done by Third Parties Ordering Goods and Services Verifying Financial Claims and Invoices Approving and Authorization of Expenditure Responding to Telephone Enquiries Sharing Confidential Information with Family Members Gossiping and Disclosing Information Spreading Information through the Office �Grape Vine’ Using E-Mail and Postal Mail Facilities for Personal Reasons Using Telephone Systems for Personal Reasons Using the Organization’s Mobile Phones for Personal Use Using Organization Credit Cards Playing Games on Office Computers Using Office Computers for Personal Use HR Management Dealing with Disaffected Staff Taking Official Notes of Employee Meetings Staff Leaving Employment Handling Staff Resignations Completing Procedures for Terminating Staff or Contractors Obligations of Staff Transferring to Competitors HR Issues Other Recommending Professional Advisors Wordcount: 3245
7.File: Building an Effective Information Security Policy.doc – Summary: There are of course various different options and points to think over here, such as do you want it to be accessible to everyone or do you want to password protect it and/or put it on a specific server port, can the contents of the external site (extranet) be seen by or published to the outside world, maintenance of systems and content, etc. so I would recommend it to keep things as simple as possible. Wordcount: 13098
8.File: qap1.doc – Summary: The purpose of the XXX YYYY Quality Assurance Plan – is to function as a guide to facilitate the establishment of Quality Assurance (QA) activities within processes and procedures used to deliver products and services in support of a programmatic office desktop/LAN computer environment and other activities performed by the YYYY team. Wordcount: 3597
9.File: itscm v5.0.pdf – Summary: The goal for ITSCM is to support the overall Business Continuity Management process by ensuring that the required IT technical and services facilities (including computer systems, networks, applications, telecommunications, technical support and Service Desk) can be recovered within required, and agreed, business timescales. Wordcount: 1407
10.File: Example Outsourcing – Service Levels.doc – Summary: Report service level metrics per customer: system and network availability report, incident management report (overview of incidents per category, impact, etc.), incident statistics (outages, average resolution time), work load/performance trends, reports on escalations, metrics from change management (e.g. overview of changes, date/time, results, etc.) and problem management metrics. Wordcount: 12433
11.File: ITSCM3000 Reciprocal Arrangements.doc – Summary: The service will only be provided if the office of the client is not capable of being used to provide an equivalent service. << include reasons why this could be the case, i.e. flood, fired etc >>. Wordcount: 3002
12.File: InformationSecurityDRP.ppt – Summary: The metrics will be chosen to provide information on the state of the security program and the risk to the organization Wordcount: 523
13.File: ITSCM2600 ITSCM Process Manager.doc – Summary: Technical ability in being able to read data from the IT Service Continuity Management process that will help with the identification of trends and improvements relating to disaster recovery. Wordcount: 425
14.File: Service Catalog 1.doc – Summary: If the user Department has not purchased the Desktop Support Package, the Department is required to provide Novell client licenses for each user machine that will access the data storage, and install the ACME IT configuration of this client. Wordcount: 4442
15.File: Service Catalog 2.doc – Summary: ACME IT personnel who provide this service will function as part of a development team and will be expected to provide work products as required by the development project and to complete their work as required by the project schedule. Wordcount: 7167
16.File: SLM1500 SLM Scope.doc – Summary: The purpose of this document is to provide the IT Organization with the specifications of the IT Services that will be included within the scope of the Service Level Management Process. Wordcount: 749
17.File: Business Impact Analysis.doc – Summary: Additional, experience has shown that the results from the BIA can be an extremely useful input for a number of other areas as well, and will give a far greater understanding of the service than would otherwise be the case. Wordcount: 390
18.File: Environmental Architectures and Standards.doc – Summary: Generally fire detection but not suppression, although HSSD or VESDA multi-level alarm with auto FM200 (or alternative halon replacement) release on �double-knock’ detection may be included if business-critical systems are contained Wordcount: 1439
19.File: BCM – Risk Assessment Questionnaire.doc – Summary: Does the scope of your risk assessment include an analysis of internal and external threats to confidential customer and consumer information as described in �.., of the ACME’s Rules and Regulations (Y/N)? Wordcount: 1480
20.File: Example Case Study – Emergency Management Australia – Economic and Financial Aspects of Disaster Recovery.pdf – Summary: Multi-Agency Incident Management A Community and Personal Support Services A Managing the Floodplain A Flood Preparedness A Flood Warning A Flood Response A Emergency Management Planning for Floods Affected by Dams A Reducing the Community Impact of Landslides A Psychological Services: Emergency Managers’ Guide D Psychological Services: Mental Health Practitioners’ Guide D Economic and Financial Aspects of Disaster Recovery A Community Development D Gathering Community Information D Disaster Victim Identification R Wordcount: 11248
21.File: Example Case Study California Office – Disaster recovery plan doc for agencies instructions.pdf – Summary: 1.1 This section details the emergency response actions necessary immediately following the disaster including: protecting the health and safety of all personnel; gaining immediate emergency assistance from agency security, fire, police, hospitals, etc.; notifying agency staff that are members of an Emergency Management Team or Emergency Action Committee that a serious loss or interruption in service has occurred; and establishing a focal point for coordinating the response/recovery program, disseminating information and assembling personnel. Wordcount: 1687
22.File: Example Case Study_ Govt of South Australia – Records Management Disaster Planning Toolkit.pdf – Summary: State Records would like to acknowledge that this guideline has been developed thanks to a significant contribution from the Heritage Collections Council, Commonwealth Department of Communications, Information Technology and the Arts and their publication Be Prepared: Guidelines for small museums for writing a disaster preparedness plan (2000) and also the State Records Authority of New South Wales and their publication Guidelines on Counter Disaster Strategies for Records and Recordkeeping Systems (2002). Wordcount: 12799
23.File: Example Case Study_Govt Western Australia – State Recovery Coordination.pdf – Summary: Where an emergency is assessed by the HMA as being of sufficient magnitude to require State level recovery coordination, the HMA with the agreement of the affected local government/s, will discuss the transfer of the coordination responsibility to the State with the Chair, RSS. Wordcount: 2154
24.File: Perform Business Continuity and Disaster Recovery via Business Process Management and Other Software Tools.docx – Summary: Although this approach is in its infancy in part because IT system designers are virtually never the people who write the BC/DR plans, organizations would ideally plan the business processes to include those required for recovery from a disruption, design the supporting EA complete with its disaster recovery capabilities, and plan the BC/DR capabilities right up front. Wordcount: 1572
25.File: Cloud Computing Toolkit Product Descriptions.docx – Summary: The Art of Service has designed this toolkit to introduce Cloud Computing concepts and provide you with the tools to successfully create a workable Cloud Computing culture in your organization. Wordcount: 817
26.File: Gamification Project Roles and Responsibilities Template.doc – Summary: The Project Manager is also responsible for managing the work of consultants, allocating and utilising resources in an efficient manner and maintaining a co-operative, motivated and successful team. Wordcount: 1360
27.File: A Guide to IT Service Strategy.docx.doc – Summary: And can IT in its current state, continue to support the business and these new initiatives or are there considerations to be made with regards to new/updated technology, resource requirements, conformance to governance and regulatory requirements etc. Wordcount: 4394
28.File: Guidelines on Cell Phone and PDA Security_ 68 page document.doc – Summary: Mobile handheld devices may also have specialized built-in hardware, such as a camera, a Global Positioning System (GPS) receiver, and reduced-size removable-media card slots, and employ a range of wireless interfaces, including infrared, Wireless Fidelity (Wi-Fi), Bluetooth, and one or more types of cellular interfaces. Wordcount: 19221
29.File: Security Roles & Responsibilities.doc – Summary: Liaison with and offers strategic direction to related governance functions (such as Physical Security/Facilities, Risk Management, IT, HR, Legal and Compliance) plus senior and middle managers throughout the organization as necessary, on information security matters such as routine security activities plus emerging security risks and control technologies Wordcount: 3427
30.File: Service Transition Fact Sheet.doc – Summary: The Objective of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 3331
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Disaster Recovery.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Disaster Recovery toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Disaster Recovery
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Disaster Recovery toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $176.79 Get it now for just $99.0 ! Save $77.79 (44%)
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