The Event Toolkit

The Event ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to implement Event in your organization with 12 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Event by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Event toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $69.31 Get it now for just $40.2 ! Save $29.11 (42%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Event and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Event approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Event Toolkit Includes the following 12 resources:
1.File: Event, Access and Request Fulfillment Intro Presentation.ppt – Summary: Provide a detailed over view of Event Management, Access Management and Request Fulfillment from a ITIL Version 3 perspective . Wordcount: 140
2.File: The Event Management Process.pdf – Summary: Incident/ Problem/ Change? Wordcount: 93
3.File: Operation – Event Management.docx – Summary: Problem Management Wordcount: 2
4.File: Event, Access, Request Fulfilment Management – Roles & Responsibilities.doc – Summary: If Event Management activities are delegated to the Service Desk or IT Operations Management, Technical and Application Management must ensure that the staff are adequately trained and that they have access to the appropriate tools to enable them to perform these tasks. Wordcount: 1189
5.File: Event, Access, Request Fulfilment Team.doc – Summary: Validates requests by checking that the request has been approved at the appropriate level of authority and that the user is a legitimate employee, contractor or customer and that they qualify for access Wordcount: 760
6.File: Event Management Intro Presentation.ppt – Summary: Provide a detailed over view of the Event Management process from a ITIL Version 3 perspective . Wordcount: 130
7.File: Event Mgmt Business and IT Flyers.doc – Summary: Remember, the important thing is to ensure that the message delivered in the flyer is appropriate to the audience that will be reading it. Wordcount: 158
8.File: Event Mgmt Business Justification document.doc – Summary: With this new business focus managers are much more empowered to justify the costs of running their areas of responsibility, as they can know demonstrate real business returns. Wordcount: 586
9.File: Event Mgmt Communication Plan.doc – Summary: The document is not to be considered an extensive statement as its topics have to be generic enough to suit any reader for any organization. Wordcount: 161
10.File: Event Mgmt Implementation Plan & Project Plan.doc – Summary: Ultimately, we do want the new process to become the way things are done around here, so it may even be best not to set specific launch dates, as this will set the expectation that from the given date all issues relating to Event Management will disappear (not a realistic expectation). Wordcount: 1828
11.File: Event Mgmt Mindmaps.doc – Summary: An event can be defined as any detectable or discernable occurrence that has significance for the management of the IT Infrastructure of the delivery of IT service and evaluation of the impact a deviation might cause to the services. Wordcount: 182
12.File: Event Mgmt Technology Considerations.doc – Summary: Such technology should allow a direct interface into the organization’s Incident Management processes (via entry into the Incident Log), as well as the capability to escalate to support staff, third-party suppliers, engineers etc. via e-mail, SMS messaging etc. Wordcount: 243
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Event.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Event toolkit:
1. Contains 12 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Event
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Event toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $69.31 Get it now for just $40.2 ! Save $29.11 (42%)
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