The Iso 9000 Toolkit

The Iso 9000 ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to implement Iso 9000 in your organization with 14 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Iso 9000 by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Iso 9000 and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Iso 9000 approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Iso 9000 Toolkit Includes the following 14 resources:
1.File: Building a Business Case.doc – Summary: For example, benefits like �improved customer satisfaction’ or �enhanced market image’ or �better employee morale’ also have value, but are harder to quantify than tangible benefits such as X% less incidents, so may be omitted as being somehow not quite �real’. Wordcount: 3630
2.File: 00 Introduction to CSI Toolkit.ppt – Summary: Within this toolkit you, will find lots of useful information that will not only help you to update your knowledge and understanding of the new Continual Service Improvement phase and accompanying processes, but also provide you with relevant bonus materials and practical, usable materials for use within your working environment. Wordcount: 245
3.File: ISO 20000 FAQs.doc – Summary: ISO 9000 is applied and used by all organizations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 2809
4.File: ISO 9000 Easy Explanation Fact Sheet.pdf – Summary: The quality management system approach encourages organizations to analyze customer requirements, define the processes that contribute to the achievement of a product which is acceptable to the customer, and keep these processes under control. Wordcount: 820
5.File: ISO 9000 Presentation.ppt – Summary: management principles that can be used by top management in order to Wordcount: 978
6.File: Model of a Process-Based Quality Management System.doc – Summary: Monitoring the satisfaction of interested parties requires the evaluation of information relating to the perception of interested parties as to the extent to which their needs and expectations have been met. Wordcount: 76
7.File: Starter Kit Document.doc – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognizes a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 17548
8.File: SixSigma Starter Kit Document.txt – Summary: Firstly let us start with a common understanding of the term business process as used in this document – �a sequence of linked activities that recognises a need (external or internal to the company), takes the necessary steps to deliver a solution, and instigates appropriate complementary action�. Wordcount: 18117
9.File: CSI Intro Presentation.ppt – Summary: Provide practical and user friendly documents for you to use within your organization, including a Continual Service Improvement Readiness Assessment. Wordcount: 940
10.File: COBIT Presentation.ppt – Summary: ISACA is an international professional, technical and education organisation dedicated to being a recognised global leader in IT governance, security, control and assurance. Wordcount: 590
11.File: ISO 20000 FAQ’s.doc – Summary: ISO 9000 is applied and used by all organisations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 3065
12.File: ISO IEC 20000 Presentation.ppt – Summary: An integrated known error database should be used to store details of previous incidents/problems and their resolutions – so that any recurrences can be more quickly diagnosed and fixed.�Wordcount: 2671
13.File: Presentation 3 – Project Management & PMBOK.ppt – Summary: Communications Planning – determine the information and needs for communication of the stakeholders, creating an understanding for who gets what information, when they will get the information, and in what manner it will be conveyed. Wordcount: 6298
14.File: A Guide to PMBOK.pdf – Summary: Even within a single application area there can be significant varia- tions�one organization’s software development life cycle may have a single de- sign phase while another’s has separate phases for functional and detail design. Wordcount: 66849
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Iso 9000.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Iso 9000 toolkit:
1. Contains 14 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Iso 9000
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Iso 9000 toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $76.89 Get it now for just $46.9 ! Save $29.99 (39%)
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