The Iso Toolkit

The Iso ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to implement Iso in your organization with 21 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Iso by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Iso and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Iso approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Iso Toolkit Includes the following 21 resources:
1.File: ISO 20000 – Introduction Presentation.ppt – Summary: This part is based on �’best practice’ – when you are audited it is �’recommend’ that you use this best practice to perform your IT Service Management processes Wordcount: 546
2.File: ISO 20000 FAQs.doc – Summary: ISO 9000 is applied and used by all organizations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 2809
3.File: ISO 27000 Presentation.ppt – Summary: ISO/IEC 17799 is a code of practice, not a suitable basis for an Wordcount: 824
4.File: ISO 9000 Easy Explanation Fact Sheet.pdf – Summary: The quality management system approach encourages organizations to analyze customer requirements, define the processes that contribute to the achievement of a product which is acceptable to the customer, and keep these processes under control. Wordcount: 820
5.File: ISO 9000 Presentation.ppt – Summary: management principles that can be used by top management in order to Wordcount: 978
6.File: TAOS ISO 27001 Fact Sheet.doc – Summary: The ISO 27000-series information security management standards align with other ISO management systems standard, such as those for ISO 9001 (quality management systems) and ISO 14001 (environmental management systems), both in terms of their general structure and in the nature of combining best practice with certification standards. Wordcount: 829
7.File: TAOS i ISO 20000 Fact Sheet.doc – Summary: JAS- ANZ) AND the person is individually qualified as an authorized ISO auditor AND has passed the ISO 20000 certification exam that is sat at the end of an external auditors course in ISO 20000. Wordcount: 729
8.File: ISOIEC 20000 Easy Explanation Fact Sheet.pdf – Summary: JAS-ANZ) AND the person is individually qualified as an authorized ISO auditor AND has passed the ISO 20000 certification exam that is sat at the end of an external auditors course in ISO 20000. Wordcount: 815
9.File: ISO 38500 Easy Explanation Fact Sheet.pdf – Summary: Because inadequate information technology (IT) systems can hinder the performance and competitiveness of organizations or expose them to the risk of not complying with legislation, the new ISO/IEC 38500 standard provides broad guidance on the role of top management in relation to the corporate governance of IT. Wordcount: 480
10.File: ISO 38500 Presentation.ppt – Summary: Ensuring that their organisations follow these principles will assist directors in balancing risks and encouraging opportunities arising from the use of IT. Wordcount: 489
11.File: ISO 20000 FAQ’s.doc – Summary: ISO 9000 is applied and used by all organisations in different sectors and industries and whilst it has certain attributes and benefits that are valuable to your existing commercial relationship, you should consider whether you wish to have a specific certification for the IT Service Management (ITSM) component of your business. Wordcount: 3065
12.File: ISO 20000 Sample Outsourcing Agreement.doc – Summary: The customer/supplier agrees that all knowledge, concerning the organization of the supplier/customer, coming forth from the activities based on this Service Level Agreement and by which, by making public, the supplier/customer may suffer damage, will in no way be made available to any third party. Wordcount: 4196
13.File: ISO IEC 20000 Intro Presentation.ppt – Summary: To help you assess the maturity of your organization with regards to ISO/IEC 20000. Wordcount: 543
14.File: ISO IEC 20000 Presentation Chapters 6-10.ppt – Summary: All accounting practices used should be aligned to the wider accountancy practices of the whole of the service provider’s organization. Wordcount: 1080
15.File: ISO-IEC 20000 Foundation Program Overview.pdf – Summary: The ISO 20000 Foundation Program is a 2 day program that offers extensive teachings of the standard and ultimately prepares participants for the associated certification. Wordcount: 453
16.File: ISO-IEC 20000 Professional Program M&I Overview.pdf – Summary: The ISO 20000 Professional Program � Measurement & Improvement of ITSM Processes is a 2 day program that offers extensive teachings of the standard and ultimately prepares participants for the associated certification. Wordcount: 612
17.File: ISO-IEC 20000 Professional Program Support of IT Overview.pdf – Summary: The ISO 20000 Professional Program � Support of IT Services According to ISO/IEC 20000 is a 2 day program that offers extensive teachings of the standard and ultimately prepares participants for the associated certification. Wordcount: 686
18.File: Scoping Example – Tata Communications Attains ISO 20000 and 27001 Certifications for Managed Services and Data Centers.doc – Summary: Tata Communications (NYSE:TCL), a leading provider of the new world of communications, announced today that it has successfully attained the International Organization for Standardization (ISO) 20000-1:2005 and 27001:2005 certifications for its Global Managed Services Operations in the areas of Managed Hosting, Managed Storage Services and Hosted Messaging Services. Wordcount: 536
19.File: Read me first – introduction to the ISO 20k assessment tool.docx – Summary: If you do employ Service Management consultants then they can be presented the findings of this spreadsheet to help them rapidly understand some of your current issues. Wordcount: 474
20.File: ISO_IEC 27000 Standard – Requirements for Mobile Computing and Teleworking.doc – Summary: � Business Requirements for Access Control, including Access Control Policy�whether the business requirements for access control have been defined and documented, addresses the rules and rights for each user or group of users, and whether the users and service providers were given a clear statement of the business requirement to be met by access controls. Wordcount: 962
21.File: ISOIEC 20000 – Introduction Presentation.ppt – Summary: Your IT service is more likely to be chosen or renewed over that of a competitor that does not demonstrate ISO/IEC 20000 certification. Wordcount: 540
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Iso.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Iso toolkit:
1. Contains 21 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Iso
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Iso toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $123.42 Get it now for just $70.35 ! Save $53.07 (43%)
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