The It Governance Toolkit

The It Governance ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage It Governance in your organization with 12 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of It Governance by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of It Governance and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a It Governance approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete It Governance Toolkit Includes the following 12 resources:
1.File: 01 Overview of Continual Improvement.ppt – Summary: Identify and implement individual activities to improve IT service quality and improve the efficiency and effectiveness of enabling ITSM processes. Wordcount: 937
2.File: 03 Continual Improvement Process.ppt – Summary: An assessment for ISO/IEC 20000 is a capability assessment; it shows whether or not the requirements of ISO/IEC 20000 are being met. Wordcount: 1074
3.File: 05 Defining Requirements.docx – Summary: Indicate per relevant service/component how and with which period a restore must be performed (in case of more than three relevant services or components it is preferable to record this in an appendix). Wordcount: 2597
4.File: CSI – Principles.ppt – Summary: “We don’t need to change, we’ve always done it this way and its worked fine most of the time” Wordcount: 987
5.File: COBIT Presentation.ppt – Summary: ISACA is an international professional, technical and education organisation dedicated to being a recognised global leader in IT governance, security, control and assurance. Wordcount: 590
6.File: Service Catalogue Reasons Hints Tips.ppt – Summary: for browsing available service offerings – should all be included in a Wordcount: 1447
7.File: A Guide to IT Service Strategy.docx.doc – Summary: And can IT in its current state, continue to support the business and these new initiatives or are there considerations to be made with regards to new/updated technology, resource requirements, conformance to governance and regulatory requirements etc. Wordcount: 4394
8.File: CSI_Capability_Assessment_Questionnaire.docx – Summary: The assessment is based on the generic capability levels defined by the Capability Maturity Model Integrated (CMMI) framework, which recognises that there are a number of characteristics which need to be in place for effective process management. Wordcount: 2970
9.File: CSI Lifecycle Phase Introduction Presentation.ppt – Summary: Aspects which are internal to the organization such as organizational structures, culture, capacity to accept change, existing and projected staffing levels, union rules etc. Wordcount: 687
10.File: Implementing Service Design.doc – Summary: How do we keep the momentum going? � a common activity in project management is lessons learned which provides a review of the project to determine any strengths and weaknesses which may be addressed to impact future projects. Wordcount: 1609
11.File: 01 Roles and Responsibilities Development Process.doc – Summary: Communication of roles and responsibilities should be made whenever a person or group discovers they must participate in or interact with a service management process: at this point, they must identify what role they are fulfilling and determine if they have the access and capabilities to perform as expected by the process. Wordcount: 7020
12.File: 00 Service Catalog Reasons Hints Tips.ppt – Summary: Establishing a standard set of service offerings, with associated levels and costs to be made available to internal IT customers, means that the organization can leverage market forces and in turn manage the demand for services. Wordcount: 1527
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for It Governance.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The It Governance toolkit:
1. Contains 12 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of It Governance
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the It Governance toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $68.14 Get it now for just $40.2 ! Save $27.94 (41%)
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