The It Service Toolkit

The It Service ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to implement It Service in your organization with 8 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of It Service by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the It Service toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $43.93 Get it now for just $26.8 ! Save $17.13 (39%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of It Service and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a It Service approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete It Service Toolkit Includes the following 8 resources:
1.File: 03 Business and IT Service Mapping.doc – Summary: List the important activities and/or events that occur as part of the alternative path for this process, beginning with a note on where the alternative path breaks off from the standard path, and ending with a note on where the alternative path rejoins the standard path, if it does. Wordcount: 2460
2.File: CONMGT3400 Business and IT Service Mapping for CIs.doc – Summary: The purpose of this document is to provide relevant IT departments with an understanding of how the IT Services provided map to the Organizations business processes, to capture all the relevant configuration items that are involved in the delivery of the IT Services. Wordcount: 2513
3.File: v0.1 it service management.doc – Summary: The original incarnation of what was ITIL in 1990 to about 1997 didn’t change and although it was best practice in the early years could not be regarded as best practice in 2000 if it had remained unchanged, because the world changed the way it delivered services and ITIL didn’t. Wordcount: 421
4.File: A Guide to IT Service Strategy.docx.doc – Summary: And can IT in its current state, continue to support the business and these new initiatives or are there considerations to be made with regards to new/updated technology, resource requirements, conformance to governance and regulatory requirements etc. Wordcount: 4394
5.File: IT Service Strategy Presentation – Starting Point_ Creating IT Service Strategy.ppt – Summary: IT Service Strategy Wordcount: 3
6.File: Introduction to IT Service Management.pptx – Summary: to close gaps in capabilites by adopting �’good practices’ in wide Wordcount: 115
7.File: Design – IT Service Continuity Management.docx – Summary: IT Service Continuity Management Wordcount: 4
8.File: 02 Business and IT Service Mapping.doc – Summary: With this information, IT Departments will now be able to clearly define how their IT Infrastructure / IT Components (enablers) can be used to meet IT-related objectives and, if aligned properly, enterprise objectives and stakeholder needs relevant to the organization’s business processes. Wordcount: 3922
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for It Service.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The It Service toolkit:
1. Contains 8 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of It Service
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the It Service toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $43.93 Get it now for just $26.8 ! Save $17.13 (39%)
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