This toolkit provides a wide variety of resources to boost your understanding and ability to manage Maturity Level in your organization with 9 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Maturity Level by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Maturity Level and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Maturity Level approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Maturity Level Toolkit Includes the following 9 resources:
1.File: 04 Continual versus Continuous Improvement.docx – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 1206
2.File: STA15500 ITSM Tool Requirements.doc – Summary: The information detailed in this document will be used to form part of the 1-Day workshop being delivered to Tourism Queensland.by MBF <>as an input into their final ITSM Tools Requirement document. Wordcount: 14194
3.File: CONMGT_TOC.doc – Summary: This template is a business case document that will help you structure a successful document that can be presented to senior management and board members justifying the need for Configuration Management in your organization. Wordcount: 880
4.File: Rescued document.txt – Summary: After assessing the material I would say for someone who has completed the ITIL Foundation level, or someone starting in a Change management role the course would be very useful as it’s more in depth than the Foundation course. Wordcount: 2161
5.File: TAOS Capability Maturity Model Integration Fact Sheet.doc – Summary: The staged model, which groups process areas into 5 maturity levels, was also used in the ancestor software development CMM, and is the representation used to achieve a "CMMI Level Rating" from a SCAMPI appraisal. Wordcount: 1790
6.File: Measurement of Service Design.doc – Summary: Six Sigma is a methodology developed by Bill Smith at Motorola Inc. and was originally designed to manage process variations that cause defects, defined as unacceptable deviation from the mean or target, and to systematically work towards managing variation to eliminate those defects. Wordcount: 529
7.File: COBIT Presentation.ppt – Summary: ISACA is an international professional, technical and education organisation dedicated to being a recognised global leader in IT governance, security, control and assurance. Wordcount: 590
8.File: SLM_TOC.doc – Summary: This template is a business case document that will help you structure a successful document that can be presented to senior management and board members justifying the need for Service Level Management in your organization. Wordcount: 928
9.File: ISO IEC 20000 Presentation.ppt – Summary: An integrated known error database should be used to store details of previous incidents/problems and their resolutions – so that any recurrences can be more quickly diagnosed and fixed.�Wordcount: 2671
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Maturity Level.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Maturity Level toolkit:
1. Contains 9 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Maturity Level
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Maturity Level toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $55.83 Get it now for just $30.15 ! Save $25.68 (46%)