The Objective Toolkit

The Objective ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Objective in your organization with 27 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Objective by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Objective toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $158.68 Get it now for just $90.45 ! Save $68.23 (43%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Objective and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Objective approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Objective Toolkit Includes the following 27 resources:
1.File: 01 Objectives and Goals.doc – Summary: Once developed a Security Management process can be used to plan for confidentiality, integrity and availability for the business reducing the loss of service that can cause significant harm to the business. Wordcount: 1261
2.File: 02 Policies objectives scope.doc – Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding policies, objectives and scope of specific service management processes. Wordcount: 809
3.File: 01 Service Desk-Objectives and Goals.doc – Summary: While the majority of the shared knowledge will come through Problem Management, every process of the Service Lifecycle considers what knowledge is required by the Service Desk to support the end user as part of its development and improvement. Wordcount: 798
4.File: 01 Service Desk-Policies Objectives & Scope.doc – Summary: A scope statement any bigger than half an A4 page may be too lengthy to read, lose the intended audience with detail, and not be clearly focused on answering the WHAT question for this process. Wordcount: 843
5.File: 02 Objectives and Goals – Six Sigma.docx – Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding process objectives and goals. Wordcount: 987
6.File: 02 Policies Objectives Scope – Six Sigma.docx – Summary: The purpose of this document is to provide the <> with a structure for gathering pertinent information regarding policies, objectives and scope of a Six Sigma program or project. Wordcount: 804
7.File: AVMG5300 Policies objectives scope.doc – Summary: The document is not to be considered an extensive statement as its topics have to be generic enough to suit any reader for any organization. Wordcount: 98
8.File: AVMG5500 Objectives and Goals.doc – Summary: Obvious links include Security Management (Confidentiality, Integrity and Availability), Service Level Management(to help gather requirements), IT Service Continuity Management (planning for availability, and planning for assurances and recovery) and Network Management tools (to identify potential threats or loss of service to the IT Infrastructure). Wordcount: 368
9.File: CAP2600 Objectives and Goals.doc – Summary: Once developed a Capacity Management process can be used to plan for the right capacity for the business before preventing loss of service that can cause significant harm to the business. Wordcount: 382
10.File: CHG7500 Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major changes and IT Service Continuity Management (to verify proposed changes will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 1941
11.File: CONMGT3600 Objectives and Goals.doc – Summary: Ensuring the large volumes of data from changes or when the process is first set up is accurately entered into the CMDB and that the entry is timely and not too late in order to deliver process benefits. Wordcount: 307
12.File: FIN9500 Objectives and Goals.doc – Summary: If the customer is aware of the impact of the cost of extensive usage of a service, the customer is better positioned to apply constraints based on business rules to only use the resources necessary to sustain the business. Wordcount: 459
13.File: INC8300 Policies objectives scope.doc – Summary: This document is not to be considered an extensive statement as its topics have to be generic enough to suit any reader for any organization. Wordcount: 112
14.File: INC8500 Objectives and Goals.doc – Summary: Once developed an Incident Management process can be used to supply workarounds and also capture incidents before they are realised by the business or before they cause significant harm to the IT services being delivered. Wordcount: 405
15.File: Example -Multiple business impact can affect single business objectives.doc – Summary: Example: Multiple Business impacts can affect single business objective. Wordcount: 9
16.File: Example -Single business impact can affect multiple business objectives.doc – Summary: Example: Single Business impact can affect multiple business objectives. Wordcount: 9
17.File: Example Common Business Objectives.doc – Summary: Recognized as producer of reliable or quality products and/or services Wordcount: 111
18.File: PROB6500 Objectives and Goals.doc – Summary: Obvious links include Configuration Management (to verify configuration information and trends against configuration items) and Change Management (to check status of approved change progress that has been instigated to remove known errors). Wordcount: 400
19.File: REL5500 Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major releases and IT Service Continuity Management (to verify proposed releases will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 482
20.File: ITSCM2500 Objectives and Goals.doc – Summary: Once developed an IT Service Continuity Management process can be used to plan for recovery for the business before prolonged loss of service can cause significant harm to the IT services being delivered. Wordcount: 398
21.File: SD9500 Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) on incidents and the cost per call) and IT Service Continuity Management (to the level of Service Desk support during a contingency situation). Wordcount: 641
22.File: SLM1700 Objectives and Goals.doc – Summary: Where an underlying difficulty has been identified that has lead to a degradation in service quality it is necessary for the Service Level Management process to start a Service Improvement Plan (SIP). Wordcount: 787
23.File: BCM – Objectives and Goals.doc – Summary: Obvious links include Security Management (Confidentiality, Integrity and Availability), Service Level Management(to help gather requirements), Availability Management (planning for availability) and Network Management tools (to identify potential threats or loss of service to the IT Infrastructure). Wordcount: 374
24.File: Help Desk-Objectives and Goals.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) on incidents and the cost per call) and IT Service Continuity Management (to the level of Help Desk support during a contingency situation). Wordcount: 650
25.File: 01 Help Desk-Objectives and Goals.doc – Summary: While the majority of the shared knowledge will come through Problem Management, every process of the Service Lifecycle considers what knowledge is required by the Help Desk to support the end user as part of its development and improvement. Wordcount: 798
26.File: Demand Management_Objectives and Goals.doc – Summary: To ensure the right level of Demand for the Business, IT Services and the supporting infrastructure through a constant cycle of optimisation, predication, and influence. Wordcount: 337
27.File: Demand Management_Policies Objectives Scope.txt – Summary: An scope statement any bigger than this text box, may be too lengthy to read, lose the intended audience with detail, not be clearly focussed on answering the WHAT question for this process. Wordcount: 594
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Objective.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Objective toolkit:
1. Contains 27 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Objective
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Objective toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $158.68 Get it now for just $90.45 ! Save $68.23 (43%)
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