The Policy Toolkit

The Policy ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Policy in your organization with 20 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Policy by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Policy and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Policy approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Policy Toolkit Includes the following 20 resources:
1.File: 01 Service Management Policy Template.doc – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 1109
2.File: 01 Information Security Policy.doc – Summary:  Contractual Documentation Preparing Terms and Conditions of Employment Using Non-Disclosure Agreements (Staff and Third Party) Misuse of Organization Stationery Lending Keys to Secure Areas to Others Lending Money to Work Colleagues Complying with Information Security Policy Establishing Ownership of Intellectual Property Rights Employing/Contracting New Staff Contracting with External Suppliers/other Service Providers Employees’ Responsibility to Protect Confidentiality of Data Confidential Personnel Data Respecting Privacy in the Workplace Handling Confidential Employee Information Giving References on Staff Checking Staff Security Clearance Sharing Employee Information with Other Employees Sharing Personal Salary Information Personnel Information Security Responsibilities Using the Internet in an Acceptable Way Keeping Passwords/PIN Numbers Confidential Sharing Organization Information with Other Employees Signing for the Delivery of Goods Signing for Work done by Third Parties Ordering Goods and Services Verifying Financial Claims and Invoices Approving and Authorization of Expenditure Responding to Telephone Enquiries Sharing Confidential Information with Family Members Gossiping and Disclosing Information Spreading Information through the Office �Grape Vine’ Using E-Mail and Postal Mail Facilities for Personal Reasons Using Telephone Systems for Personal Reasons Using the Organization’s Mobile Phones for Personal Use Using Organization Credit Cards Playing Games on Office Computers Using Office Computers for Personal Use HR Management Dealing with Disaffected Staff Taking Official Notes of Employee Meetings Staff Leaving Employment Handling Staff Resignations Completing Procedures for Terminating Staff or Contractors Obligations of Staff Transferring to Competitors HR Issues Other Recommending Professional Advisors Wordcount: 3245
3.File: Building an Effective Information Security Policy.doc – Summary: There are of course various different options and points to think over here, such as do you want it to be accessible to everyone or do you want to password protect it and/or put it on a specific server port, can the contents of the external site (extranet) be seen by or published to the outside world, maintenance of systems and content, etc. so I would recommend it to keep things as simple as possible. Wordcount: 13098
4.File: 01 Change Policy.doc – Summary: In the real world, IT change management is simply one change management process which may be at play in any scenario: change management processes owned and managed by customers, suppliers, and even internal processes for projects can also exist and require some interface with the IT change management process. Wordcount: 1968
5.File: 02 Release Policy.doc – Summary: In practice, application development teams may own and manage a RDM process while hardware support teams may have their own RDM process, and so on, because the context of the types of releases will vary how specific activities are performed: different processes allow the disciplines to move beyond a generic process which tries to fit all circumstances. Wordcount: 1368
6.File: 02 Email & Internet Usage Policy.doc – Summary: The policy is usually aimed at employees, although it can be extended to cover contractors, agency workers and other individuals who have access to its e-mail and Internet systems to ensure they are also aware of their rights and obligations when using the system. Wordcount: 1480
7.File: 02a EXAMPLE – AITP Model Electronic Mail (Email) Policy.doc – Summary: Offensive content includes but is not limited to obscene or harassing language or images, racial, ethnic, and sexual or gender-specific comments or images or other comments or images that would offend someone on the basis of their religious or political beliefs, sexual orientation, national origin or age. Wordcount: 417
8.File: 02c EXAMPLE – Notre Dame Australia Policy – Email and Internet Usage.doc – Summary: The University has the right to record all staff and student Internet usage and monitor the email account or Internet browsing of any user for legitimate business reasons, including compliance with this policy, compliance with any applicable laws and industry regulations, and where there is reasonable suspicion of activities that may violate this policy. Wordcount: 712
9.File: 03 Instant Messaging Use Policy.doc – Summary: The purpose of this document is to provide the <> with background information and considerations related to Instant Messaging Use policy with the intent of developing an effective policy within the service environment. Wordcount: 1111
10.File: 03a EXAMPLE Instant Messaging Policy.doc – Summary: Please talk to ABC’s compliance officer or chief information officer if you need a copy or have questions about ABC’s IM retention and deletion policies, practices, and procedures. Wordcount: 454
11.File: Example Adams State College-Data Handling and Storage Policy.pdf – Summary: No primary records of any type belonging to Adams State College may be destroyed until they have met retention requirements established by ASC policies and public records law. Wordcount: 1958
12.File: 01 Expense Policy (UK FORMAT).doc – Summary: Where an employee is on Company business but not staying away from home, the cost of an evening meal may be claimed against receipts if the following Inland Revenue limits are met: Wordcount: 4498
13.File: 01a Example Expenses Policy – Staffordshire University.pdf – Summary: In the event that an expense claim is contemplated in respect of an item not included in this manual, or an employee has a query relating to the payment of expenses under this policy, the matter should be referred in the first instance to their Faculty Pro Vice Chancellor or Service Director, who may thereafter refer to the Financial Director for guidance if required. Wordcount: 3195
14.File: Example Gamification Privacy Policy.docx – Summary: However, when an affected registered user does not provide an email address, (COMPANY WEBSITE HERE) will not be able to notify the affected user in private email messages when it receives requests from law enforcement to disclose personally identifiable information about the user. Wordcount: 2662
15.File: Project Change Policy Template.doc – Summary: The document is not to be considered an extensive statement as its topics have to be generic enough to suit any reader for any organization. Wordcount: 99
16.File: Example Employee Mobile Device Policy Template.doc – Summary: No ACME Company provided mobile devices are to be used for personal reasons; employees are prohibited from incurring any fees or other related charges as a result of personal use or company provided mobile devices and subsequently billing those fees and charges to the company. Wordcount: 1420
17.File: Example Mobile Phone and Wireless Device Policy_21 page template.doc – Summary: The organization does not permit the use of mobile phones to send or receive unauthorised personal SMS messages (except in emergencies) and the organization will not be held responsible for any legal action taken against the user for non-business related messages. Wordcount: 3729
18.File: Adams State College Colorado_Mobile Computing Policy.pdf – Summary: The use of mobile computing devices and mobile storage media increase security risks via loss, theft, unauthorized access, malware, and remote data transfer and need to be secured to protect the information resources of Adams State College (ASC). Wordcount: 851
19.File: NHS Mobile Communications Devices Policy V1.00.pdf – Summary: A request for a mobile communication device i.e. mobile phone, Blackberry, bleep or pager should be made by completing the standard form (see Appendix 2) and should be returned to either the Switchboard Manager in switchboard or Telecoms Monitoring Manager based in International House as indicated on the form. Wordcount: 3838
20.File: NHS Remote Working Policy .pdf – Summary: In addition, flexible working practices mean that some staff may be working from home on a regular or ad hoc basis.1 Developments in technology are such that it is now possible to process information using various types of portable (mobile) electronic devices such as laptops, tablet notebooks and USB memory sticks enabling staff not only to work at different locations but also while they are �on the move’. Wordcount: 2969
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Policy.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Policy toolkit:
1. Contains 20 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Policy
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Policy toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $113.56 Get it now for just $67.0 ! Save $46.56 (41%)
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