The Relationship Processes Toolkit

The Relationship Processes ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Relationship Processes in your organization with 8 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Relationship Processes by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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List Price $47.02 Get it now for just $26.8 ! Save $20.22 (43%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Relationship Processes and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Relationship Processes approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Relationship Processes Toolkit Includes the following 8 resources:
1.File: Building a Business Case.doc – Summary: For example, benefits like �improved customer satisfaction’ or �enhanced market image’ or �better employee morale’ also have value, but are harder to quantify than tangible benefits such as X% less incidents, so may be omitted as being somehow not quite �real’. Wordcount: 3630
2.File: 09 Tool Requirements Template and Planner.doc – Summary: To successfully implement tools that will provide a benefit within your organization, it is vitally important to have a clear understanding of the purpose of the tool and how you want it to work for you. Wordcount: 2744
3.File: TAOS Telecom Operations Map (eTom) Fact Sheet.doc – Summary: The Enhanced Telecom Operations Map� (widely known as eTOM) is an ongoing TM Forum initiative to deliver a business process framework for use by service providers and their suppliers within the telecommunications industry. Wordcount: 1125
4.File: ITSM Tool Requirements Document.doc – Summary: The knowledge management database should be able to be updated with work around and solution information that has been captured in the Incident and Problem records. Wordcount: 9177
5.File: ISOIEC 20000 Easy Explanation Fact Sheet.pdf – Summary: JAS-ANZ) AND the person is individually qualified as an authorized ISO auditor AND has passed the ISO 20000 certification exam that is sat at the end of an external auditors course in ISO 20000. Wordcount: 815
6.File: ISO IEC 20000 Presentation Chapters 6-10.ppt – Summary: All accounting practices used should be aligned to the wider accountancy practices of the whole of the service provider’s organization. Wordcount: 1080
7.File: Presentation 5 – Business Relationship Management.ppt – Summary: of LOS and SLP to fulfill the needs of the Customer Portfolio. Wordcount: 666
8.File: ITSM Tool Requirements Template and Planner.doc – Summary: To successfully implement ITSM tools that will provide a benefit within your organization, it is vitally important to have a clear understanding of the purpose of the tool and how you want it to work for you. Wordcount: 8282
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Relationship Processes.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Relationship Processes toolkit:
1. Contains 8 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Relationship Processes
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Relationship Processes toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $47.02 Get it now for just $26.8 ! Save $20.22 (43%)
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