The Service Culture Toolkit

The Service Culture ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Service Culture in your organization with 5 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Service Culture by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Service Culture toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $30.45 Get it now for just $16.75 ! Save $13.7 (45%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Service Culture and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Service Culture approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Service Culture Toolkit Includes the following 5 resources:
1.File: v0.1 itsm.doc – Summary: If IT processes are not implemented, managed and supported in the appropriate way, the business will probably suffer unacceptable degradation in terms of loss of productive hours, higher costs, loss of revenue or perhaps even business failure, depending upon the criticality of the IT service to the business. Wordcount: 469
2.File: 01 Cloud Computing Development Process.doc – Summary: Some organizations may choose not to deploy internal cloud services, but this does not mean that internal designs are not required, especially if more than one cloud service is used to support a single business process. Wordcount: 6092
3.File: 02-1 Knowledge Discovery Development Process.doc – Summary: After understanding where the knowledge is located, who wants it and who has it and current modes of sharing, the next step in developing an organization’s capabilities in knowledge discovery is to provide the necessary tools, which can range from storing knowledge, locating knowledge, or simply monitoring transfer of knowledge. Wordcount: 5411
4.File: 02-2 Knowledge Capture Development Process.doc – Summary: To ensure that motivation is retained, changes are accepted and the program stays on track to reach the desired long-term goals, those responsible for the CSI program should plan for and target a range of goals, including short-term, medium-term, and long-term wins. Wordcount: 4660
5.File: 02 Business and IT Service Mapping.doc – Summary: With this information, IT Departments will now be able to clearly define how their IT Infrastructure / IT Components (enablers) can be used to meet IT-related objectives and, if aligned properly, enterprise objectives and stakeholder needs relevant to the organization’s business processes. Wordcount: 3922
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Service Culture.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Service Culture toolkit:
1. Contains 5 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Service Culture
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Service Culture toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $30.45 Get it now for just $16.75 ! Save $13.7 (45%)
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