The Service Transition Toolkit

The Service Transition ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to implement Service Transition in your organization with 7 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Service Transition by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Service Transition toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $42.64 Get it now for just $23.45 ! Save $19.19 (45%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Service Transition and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Service Transition approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Service Transition Toolkit Includes the following 7 resources:
1.File: 01 Service Transition Policy.doc – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 1115
2.File: Service Transition Fact Sheet.doc – Summary: The Objective of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 3326
3.File: Service Transition Presentation.ppt – Summary: Roles and responsibilities for each stage of the Release and Deployment process. Wordcount: 288
4.File: Service Transition Managing Communications and Commitment.doc – Summary: Team meetings � giving support to team leaders from the Service Transition team, who will ensure at their own weekly meetings that they can reinforce any messages; it is at this lower level meeting that the questions that employees have may be better understood, as people will feel within their own comfort zone as they are used to this method of communication with colleagues they work with daily Wordcount: 1208
5.File: Service Transition Organization of Service Transition.doc – Summary: Although Service Transition is not accountable for the overall management of business and technical change, the Service Transition process owner of manager is a key stakeholder and needs to be proactive in reporting issues and risks to the change leaders, e.g. when the volume of changes may impact Service Operation’s ability to keep the services running. Wordcount: 1359
6.File: Service Transition – RACI Example for Managing Change.doc – Summary: Articulate a vision for the business and service change in their domain Wordcount: 178
7.File: Service Transition – Roles & Responsibilities.doc – Summary: Identifying and raising risks and issues, which may directly relate to their process area of may be something that they observe elsewhere within or outside of Service Transition Wordcount: 348
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Service Transition.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Service Transition toolkit:
1. Contains 7 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Service Transition
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Service Transition toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $42.64 Get it now for just $23.45 ! Save $19.19 (45%)
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