The Sla Toolkit

The Sla ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Sla in your organization with 7 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Sla by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Sla toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $43.43 Get it now for just $23.45 ! Save $19.98 (46%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Sla and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Sla approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Sla Toolkit Includes the following 7 resources:
1.File: Service-Based SLA.doc – Summary: The service based SLA is usually preferred by IT as it allows a single document to cover a single service for all end users of that service. Wordcount: 1108
2.File: 11 Service-Based SLA Template Example.doc – Summary: It is the process by which the service provider and customer will define and agree on the scope and outcomes of a service, as well as review the performance of the service against agreed targets. Wordcount: 2079
3.File: 12 Customer-Based SLA Template Example.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES (Covering all the IT Services they use). Wordcount: 2068
4.File: SLM1901 Customer Based SLA.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES (Covering all the IT Services they use). Wordcount: 1120
5.File: SLM1902 Service Based SLA.doc – Summary: This document serves as a GUIDE FOR THE CREATION OF AN AGREEMENT BETWEEN THE SERVICE LEVEL MANAGEMENT PROCESS OWNER AND THE CUSTOMER OF IT SERVICES, FOR A SINGLE SERVICE. Wordcount: 1109
6.File: SLM1903 Multi-Level Based SLA.doc – Summary: The multi-level based SLA is usually preferred by IT as it allows a single document to cover a single service for all end-users of that service. Wordcount: 1155
7.File: 04 Corporate-Based SLA Template Example.doc – Summary: The multi-level-based SLA is usually preferred by IT as it allows a single document to cover a single service for all end users of that service. Wordcount: 1146
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Sla.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Sla toolkit:
1. Contains 7 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Sla
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Sla toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $43.43 Get it now for just $23.45 ! Save $19.98 (46%)
Get More Information about The Sla Toolkit

Latest posts by The Art of Service(see all)

Related products

  • The Call Center Toolkit An office set up to handle a large volume of telephone calls, especially for taking […]
  • The Urgency Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Standby Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Verification Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Status Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Supporting Service Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Validation Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Tco Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Workaround Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]
  • The Tcu Toolkit This toolkit provides a wide variety of resources to boost your understanding and […]

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>