The Status Accounting Toolkit

The Status Accounting ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Status Accounting in your organization with 17 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Status Accounting by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Status Accounting and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Status Accounting approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Status Accounting Toolkit Includes the following 17 resources:
1.File: CONMGT3400 Business and IT Service Mapping for CIs.doc – Summary: The purpose of this document is to provide relevant IT departments with an understanding of how the IT Services provided map to the Organizations business processes, to capture all the relevant configuration items that are involved in the delivery of the IT Services. Wordcount: 2513
2.File: CONMGT3900 Status Accounting Guidelines.doc – Summary: Such a report can assist management to see the overall health of their IT infrastructure and to be able to make strategic decisions regarding change of supplier, investigation of the management techniques or identification of cyclical status changes (which will allow steps to be taken to smooth out the cycle). Wordcount: 302
3.File: CONMGT4300 Configuration Management Powerpoint.ppt – Summary: is the process that focuses on identifying, controlling, maintaining and verifying all physical components of the IT infrastructure and providing information to all other ITIL processes. Wordcount: 1223
4.File: CONMGT_TOC.doc – Summary: This template is a business case document that will help you structure a successful document that can be presented to senior management and board members justifying the need for Configuration Management in your organization. Wordcount: 880
5.File: Fact Sheet Glossary.doc – Summary: Maintainability: A measure of how quickly and effectively a CI or IT service can be restored to normal after a failure. Wordcount: 409
6.File: Service Transition Fact Sheet.doc – Summary: The Objective of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 3326
7.File: config v4.doc – Summary: Status reports should be produced on a regular basis, listing, for all CIs under control, their current version and Change history. Wordcount: 682
8.File: config v5.0.pdf – Summary: A value is the quantifiable part of an attribute relationships made between C.I.s in the CMDB CI changes authorised, documented and traceable Acounting and control of physical assets but not relationships configuration of a product or system established at a specific point in time Wordcount: 1443
9.File: factsheets in progress.doc – Summary: As soon as the diagnosis is complete, and particularly where a workaround has been found (even though it may not be a permanent resolution), a Known Error Record must be raised and placed in the KEDB �so if further incidents or problems arise, they can be identified and the service restored more quickly. Wordcount: 15687
10.File: Example Outsourcing – Service Levels.doc – Summary: Report service level metrics per customer: system and network availability report, incident management report (overview of incidents per category, impact, etc.), incident statistics (outages, average resolution time), work load/performance trends, reports on escalations, metrics from change management (e.g. overview of changes, date/time, results, etc.) and problem management metrics. Wordcount: 12433
11.File: SECMT2100 Security Management Powerpoint.ppt – Summary: “new” applications (e.g. internet) run the risk, under the influence of short “time to market” and desired low development costs, of being not capable of “intrusion detection” Wordcount: 1129
12.File: Information Security Management Presentation.ppt – Summary: Lack of commitment from the business to the ISM processes and procedures Wordcount: 956
13.File: CMDB Roles and Responsibilities.doc – Summary: Uses or provides the asset and CMS to facilitate impact assessment for RFCs and to ensure that implemented changes are as authorized; creates change records, configuration baselines, and package release records in order to specify the effect on CIs of an authorized change; ensures any changes to change authorization records are themselves subject to Change Management procedures; ensures that the asset and CMS is updated when a change is implemented Wordcount: 1733
14.File: Configuration Management – Prince2.ppt – Summary: Each product in the release must have been baselined so that it is clear which version of the various parts should be included. Wordcount: 436
15.File: Presentation 2 – Project Management & PRINCE2.ppt – Summary: Quality Planning: Integrated into the Starting Up of a Project (SU) process; the way that the quality system will be used will be in the Project Initiation Document and therefore it will form part of each Stage Plan. Wordcount: 4598
16.File: Configuration Management (Component) Draft 1.pdf – Summary: what to put in library and how to number versions multiple baselined versions of Products Wordcount: 225
17.File: PRINCE2 Plan & Project.doc – Summary: mm/dd/yyyy work allocation is modified and <> retains the management of the project (<>) whilst <> undertakes the person months previously allocated to <> in all other WPs. Wordcount: 3570
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Status Accounting.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Status Accounting toolkit:
1. Contains 17 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Status Accounting
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Status Accounting toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $103.55 Get it now for just $56.95 ! Save $46.6 (45%)
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