The Transition Toolkit

The Transition ToolkitThis toolkit provides a wide variety of resources to boost your understanding and ability to manage Transition in your organization with 13 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Transition by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
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Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Transition and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Transition approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation or management.
The Complete Transition Toolkit Includes the following 13 resources:
1.File: 01 Service Transition Policy.doc – Summary: To empower you in the creation process, this document provides some background information regarding the subject area, including considerations to be addressed within the policy itself; however, this is your policy and should reflect the goals, objectives, and guiding principles of your organization. Wordcount: 1115
2.File: Service Transition Fact Sheet.doc – Summary: The Objective of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 3326
3.File: Service Transition Presentation.ppt – Summary: Roles and responsibilities for each stage of the Release and Deployment process. Wordcount: 288
4.File: Outsourcing Transition Plan.doc – Summary: To continue the example, the provider might offer 10 percent less in salary, a more suitable benefits package that costs the provider 10 percent less, and a "pay for performance" bonus of 20�40 percent (some of which should be guaranteed the first year, to keep the employees’ existing base compensation whole). Wordcount: 3985
5.File: Service_Transition_Capability_Assessment_Questionnaire.docx – Summary: To achieve higher levels of capability and maturity, the processes of Change and Release & Deployment will need to be interfaced with Service Validation and Testing, which in turn will ensure the appropriate levels of testing are performed for the build, test and deployment activities of the releases required. Wordcount: 7044
6.File: Service Transition Managing Communications and Commitment.doc – Summary: Team meetings � giving support to team leaders from the Service Transition team, who will ensure at their own weekly meetings that they can reinforce any messages; it is at this lower level meeting that the questions that employees have may be better understood, as people will feel within their own comfort zone as they are used to this method of communication with colleagues they work with daily Wordcount: 1208
7.File: Service Transition Organization of Service Transition.doc – Summary: Although Service Transition is not accountable for the overall management of business and technical change, the Service Transition process owner of manager is a key stakeholder and needs to be proactive in reporting issues and risks to the change leaders, e.g. when the volume of changes may impact Service Operation’s ability to keep the services running. Wordcount: 1359
8.File: Transition – Change Management.docx – Summary: Change Management Wordcount: 2
9.File: Transition – Knowledge Management.docx – Summary: Knowledge Management Wordcount: 2
10.File: Transition – Service Asset and Configuration Management.docx – Summary: Service Asset and Configuration Management Wordcount: 5
11.File: Service Transition – RACI Example for Managing Change.doc – Summary: Articulate a vision for the business and service change in their domain Wordcount: 178
12.File: Service Transition – Roles & Responsibilities.doc – Summary: Identifying and raising risks and issues, which may directly relate to their process area of may be something that they observe elsewhere within or outside of Service Transition Wordcount: 348
13.File: TransitionPlanningSupport-Service Vailidation testing- Evaluation Presentation 1.ppt – Summary: Ensuring that the Service Transition and release plans are up to date Wordcount: 1144
This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Transition.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Transition toolkit:
1. Contains 13 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Transition
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Transition toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $71.39 Get it now for just $43.55 ! Save $27.84 (39%)
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